Involvement: is this all we need to win customers?

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One of the global concepts of modern advertising is audience involvement. It comes from growing social media expansion. The idea is very simple – if people ignore most advertising messages, don’t just shout louder; inspire them with the right forms of communication which result in a message people can relate to.

1. Involvement affects the coverage of the campaign
Involvement is not a solution for all the problems inherent in communicating advertising messages. People understand what you want to say, but the main problem is that these people will be less loyal to your products because nobody wants to listen to your message or get involved in a marketing campaign.

You need to run a company by building brand recognition, and therefore it is necessary to build a wide audience by sending out a relevant message.

 

  1. Involved contacts

The first point suggests good marketing makes for more involved contacts. Usually, we want only the highest quality contacts. Getting these qualified contacts usually involves investing in expensive banners and CPM advertising. But there are other ways too.

 

  1. The effect of being involved

The problem of the miscommunication between customers and sellers or via B2B marketing is the low quality of involved contacts. For example when we are trying to introduce a service or product to irrelevant contacts, they refused it immediately. Some marketers would be happy to pay extra for quality contacts, but why? But paying more isn’t the answer. It is more important to make the right investments than to make bigger investments. Ad banners on the internet or TV banners aren’t going to be more effective if they are more expensive!

 

  1. As a result, the virus message or webpage banner might be only the second step to engagement

The fact is that media advertising is tricky. We have to admit that it can get people talking, but not as much as you might want them to. And this discussion can go in the opposite direction to what you want it to go and have the opposite result of what you intended.

 

  1. Another type of involvement through discounts and competitions

Involvement through discounts and competitions is a good promotion campaign, but it is NOT engaging. Sometimes marketers forget that fact. Involvement can only be voluntary, and people do not get involved in promotions with prizes or discounts.

For example, very often people get involved in marketing campaign through social networking contests, which are supported by prizes and free coupons. But it necessary to remember that people come for the prize, and they do not care about your brand. The number of prizes is limited and so your promotion brings temporary results, which only last for the duration of your campaign or competition.

 

  1. Involvement is not a goal of marketing

The purpose of advertising is to raise awareness, but it is not engaging. It’s the same thing as having 10 000 followers in Linkedin. You have 100 000 members, but so what? If they are all stay silent, nobody will care about your brand. Involvement is a tool for the advertiser, engaging is the goal of advertising.

 

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6 principles of creating the right content for the B2B-blog

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There’s no need to write about the importance of a business blog, and even less about how important content is. But one thing you do need is to realize that you need a blog, and to understand how to work with it, and most importantly; what to write.

So our recommendations are:

  • Attract new visitors
  • Turn visitors into  customers
  • Subscribe the fans of your blog to your regular updates


Principle 1: Establish Credibility

It’s important in the first phase of building a relationship with your visitors to understand that your blog is not a waste of time. Readers should be aware that information is provided by an expert and that they can trust your recommendations 100%.

How to gain trust:

  • Publish reviews from satisfied customers
  • Share links to sites where you are mentioned as an expert or a reliable partner
  • Post links to your articles on third-party resources

Principle 2: Share your experience

You should not pretend that you are the only guru in the world. There are a number of online experts whose experience can be useful both to you and to your customers.

  • Provide links to the blogs of other experts in the industry (not to be afraid of losing visitors. On the contrary; they will perceive you as a source of even more valuable information)
  • Publish articles from other successful authors (with their permission, of course)
  • Select really useful information like interesting content on third-party resources. Ensure that it’s reliable; if your visitors find bad information on your site; they will blame you and nobody else.

Principle 3: Create an offer

Encourage feedback from your visitors so that they share their own experiences and views on topics. This can be expressed in the form of comments, questions, feedback or their own stories.

Principle 4: Informing

The primary objective of visitors to B2B blogs is to gain new knowledge.
How can you provide new knowledge?

  • Recommend useful books
  • Published data from the latest research
  • Analyze the situation in the market
  • Link to news sources to provide the most current information
  • Answer questions
  • Describe real-life examples of your product / service

When you have developed an interested audience, you can begin to organize seminars and webinars.

Principle 5: Do not hide your success!

It’s unlikely that visitors will trust your company if they are not familiar with your achievements.

Talk about yourself:

  • Share your successful experiences through case studies
  • Write about the current affairs of the company
  • Publish information about the development of your company

There’s no need to go into detail or disclose sensitive information. Rather, utilize more general statistics such as: “In the last three months we have published 50 articles in prominent publications.”

Principle 6: Focus on visual content

Visual information improves readability.

How to create interesting visual content:

  • Create Infographics
  • Invent your own memes,
  • Illustrate the quotes of famous people in your posts

Industry seals is a proven alternative. Likes and comments are nice! But do not forget that your audience has come for knowledge, not for entertainment.

Were to use these practices

Use this knowledge on Glabex.com. Glabex provides excellent tools for casual sellers and small businesses who want to be successful by dealing directly with their customers.

These tools, along with the ease-of-use of the platform, make it easy and quick for business owners or product managers or individuals to sell online and advertise their companies, collaborate with their clients, answer questions, and provide feedback.

As Glabex provides full social network collaboration, it allows you synchronize business company profiles, products, and your online store with all the major social networking systems, automatically publishing all your updates!

By democratizing the buy-sell experience, consumers have the ability to buy cheaper goods and services, as they are buying from sellers with NO commission. They can also find some amazing goods.

 

The Mister of “Content”

content

Creating and marketing any kind of content and spreading it,  is now as easy as never before.

This has been developed by the advent of social networking boom and blogging software that facilitate fast efficient multi-media publishing.

Content in our days is not a “content”, if it is not shared!

Some facts about history of “Content”

Facts proving incredible grow of online content

  • Facebook has approximately 90 billion images, 6 billion images are published every month, and this number is growing!
  • By June 1012, Flickr has 7 Billion Photos
  • 11 million videos are uploading worldwide every minute
  • Approximately 350 million blog posts are published every year

Why Content is in demand?  Because people are looking for

  • Information
  • Education
  • Suggestions
  • Solves problems
  • Entertainment

In the developing world, the demand of knowledge, manfully content is never ending

Let’s try to understand social media meaning. Social medial is a content, which consist comments, text, images, videos. It will remind you that content can be any type of media and format. Social media is all that Media in all its formats that was previously hidden on personal computers, consisted in files offline, but now it can be published to a variety of social media platforms that host and make public your previously unpublished media.

Let think what should be published and how to find right path, let’s say right content?

Let’s list all types of content we know so far

1.Videos

In our days so easy to create simple video, as the development of inexpensive video cameras with high definition, included in smart phones, becomes the standard feature allow you to create any kind of video content and share it immediately via multiple.

Types of videos:

  1. Interviews
  2. Meeting records (try not to break confidential policy)
  3. Presentations
  4. Video about products
  5. “How To” videos that instruct and teach
  6. People feedbacks, comments about your product, service or store.

2. Presentations

Presentation is easier to create comparing with Video. Gust link several images together and use your presentation via different sources, share your presentation with colleges, customers or friends, or choose public sharing.

You can create different types of presentations. Basically presentation is dynamic slideshow; its marketing rating is much higher than the rating of static image. Your presentations may instruct your customers how to use products and may be applied to your product on online stores.

3. Images

Creating images content is even easier than creating presentation content. High definition images that are well produced can provide high engagement.

  1. You can create a masterpiece using Adobe Photoshop or any other editor to attract people’s attention to your company, brand , product or service. Be creative, use high definition cameras to make the best shot. Visually presented concept is the best way of describing what you offer.
  2. Photos at events demonstrate active participation in your industry and can provide high credibility through association.
  3. Variety of photos of your product are better than text description.
  4. Take photo of your staff at work. It can provide a personal insight to a company that humanizes companies which is vital on a social web.
  5. Make photos of you business, café or restaurant, spas salon, golf club, to give an idea for your customer what to expect.

By providing nice, bright attractive images, you increase your brand recognition and lift your ranting upfront your competitors.

4. Text Content

Text content is one of the oldest of formats, but it is still one of the most useful and important part of the whole internet content.  It is not so easy to create good, concise, clear, well organize text content.

The most highly engaging text:

  1. White papers – General reports, which describes some aspects for prospects buyers. They are generally 8-12 pages in length
  2. eBooks – They are usually  20-100 pages in length. Such resources can be free (in the short form) and maybe sold in the longer format. eBook usually present more complex information than white papers.
  3. Case Studies –They are typically 1-2 pages long and with the narrative structure of the a story and are based upon real life events. Usually it describes strategies and tactics of particular business cases.

5. Audio

Audio and podcasts are widely used. Podcasts can also be very effective when packaged together with a presentation or video

  1. Podcasts: Pre-recorded presentations either by one person or a group. Podcasts discusses a topic that educates and solves problems.
  2. Live on-line radio shows with interviews of experts, educational programs, news, podcasts and entertainment programs.

Audio is more powerful marketing tool than anybody can expect. People listen audio while doing other things. So audio content suggests more verity and is simple to record and implement.

You can boost your sales simply by recording audio instruction to each of your product. You can always describe advantages of your product, using different examples. So Audio content can be used as single tool or accompanied with other content types.

Sometimes using a range of formats for the same information will allow you to reach a broader audience.

You can use all kind of content form marketing purposes on glabex.com.

Glabex is the US’s first free online shopping portal for local independent retailers. Glabex connects the individuality and choice of products from independent shops with the convenience of being able to shop online anytime.

The site is made for wide range of businesses retailers to quickly set up online store so that customers can browse and to buy from the shores they trust.

Glabex puts business online, giving local shoppers 24/7 access to their favorite brands with all the convenience and benefits associated with e-commerce.

There is no more need to run your own online store, simple register and upload your products, accompanied it with variety of different content, like images, videos, presentations. So not think about hoisting or service fees.

Formulas that effectively measure social network involvement

Formulas that effectively measure social network involvement.

What does an indicator such as “level of involvement” measure?

As far as social media, analytics is a relatively new area.

It is important to accurately represent measuring techniques as calculated by specific indicators.

For example, let’s take one of the key indicators: taking into account user interaction with a Facebook page. What does it measure? General definition states: “The level of involvement shows how fans interact with your content.” What does mean practically? For example, if your level of involvement is 0.02%, does this mean that only 0.02% of your fans somehow interact with your content?

If you look at the most common formula, they do not measure involvement accurately:

1st

The first problem:

It does not account for all interactions. Don’t you think that there is something missing? What about the videos and photos, or click on links? Are these actions not also a big part of the involvement?

For example, for brands in fashion, e-commerce, or even auto manufacturers these actions can be among the most important and make up 80% of all interactions. But in this formula, these actions are not taken into account! And then we shouldn’t be surprised that the level of involvement of the fans does not exceed 0.2%.

The second problem:

The formula is based only on the number of fans. Brands need to focus on engaging their audience, rather than the number of fans their page has.

Facebook is a great field for viral marketing (to convert friends to fans), and should not focus on the number of fan pages themselves. Especially when you consider that about 84% of the fans have never even seen your content.

Let’s compare two pages

2nd

Which one can be considered the most effective?

The second page seems to be as it has twice as many fans and more interactions. But this is not true. Let’s use a different metric.

3rd

If you measure the level of involvement by calculating the number of fans, it means you are trying to hide the truth: is the user who sees your content a fan? Do you really care about this? At first glance, the page with the worst parameters, but with the most shares, as well as with the fans who have many friends will work much better than a page with fewer fans and more interactions, but the coverage is poor. The presented formula should determine how well your content attracts users, but it does not. It does not take into consideration users who will not be able to access that content (and if they do not see it, they can comment or “like”). Moreover the formula does not take into account those who actually interact with your content.

The third problem:

The formula brings down everything: fans, and non-fans. it is like comparing apples and pears. The formula mixes the results of fan and non-fan actions. This approach creates a more favorable level of involvement. To be precise, the formula should count all “Likes”, comments, shares and views by all non-fans as well.

The fourth problem:

The formula gives preference to pages which contain more content. If you want to increase your level of involvement, you have to post more often – it’s very simple, and most importantly, it works: 1. You will reach more fans – this means that more people will see your content and this may increase your leads. 2. Each user (no matter whether they are your fan or not) will have more opportunities to “like” your content and share it too.

The Fifth problem:

The formula doesn’t measure users, but their interactions.

4th

We want to understand how our fans interact with the content, but we do not measure unique visitors – we measure only the number of interactions, such as “Likes” or “Comments” and shares.

The SOLUTION:

When you use this formula, you get an exact idea of the interaction from fans or users, and when your content works. Publishing useless content leads to the ridiculously low level of involvement. Of course, this formula can be useful, for example, from the point of view of comparison with your competitors, even if it is somewhat biased.

But in my opinion the level of involvement has nothing to do with engagement; rather it calculates a “level of activity.”

The following formula can measure engagement:

5th

This formula has a number of advantages that make it more accurate:

• It includes all types of interaction: viewing photos and videos, clicking on the link and so on, not just likes, comments, and shares It compares the involvement of both fans and non-fans;

• It includes only those people who have had a chance to see your content (and, therefore, interact with it.);

• It does not include the impact of the frequency of publications. And most importantly, this formula gives the answer to the question: “Does my content encourage involvement or not?”

AS well using this formula you can improve your SEO.

With this formula, your level of involvement will reach 30%, 40, 50% or even more.

Read also

Selling Online: How much will it Cost Me?

Facebook Ad Tips

Social Impact Measuring

izWiseMetrics Research and Glabex.com Research

Tools for SEO keyword optimization

Tools for SEO keyword optimization

Image

 

How to choose an agency and how many agencies to use

Search engine optimization (SEO) is the process of improving the visibility of a website or a web page in a search engine’s “natural or un-paid (“organic” or “algorithmic”), search results.[1]

Before moving forward, ask yourself a few questions which will help you to decide:
1. How many leads or sales per month/week/day do you want to generate?
2. What is your estimated budget?
3. Do you have different verticals/domains and whether the keyword set is vast or limited?

If your web resource is small and aimed at one specific type of business, then one agency is enough, otherwise there are just too many over-lapping aspects that could cancel each other out. The agencies would be competing against each other and it could hurt your overall SEO campaign and its rating. Choose a company that has a good understanding of the keyword search volume. So it’s better to choose an agency with a good reputation. Keep in mind that it could be costly. 

If your website is a big portal and has different departments, then you can hire 3-4 agencies based on their previous work. These agencies would work on different sections of your website, creating different keywords for each section. In this case their independent work will not be negatively affected by the work of the other agencies. Using a multi-agency approach will enable you to choose based on each agency’s performance.

If you do not have a big budget or you’re looking for a simple promotion campaign for your small business or start-up, do not waste your time on SEO which was created by Google for Google searches. Instead, create simple user-friendly profiles for your company on Glabex.com; list your all products, upload product images, and upload videos. This service is free for any business, and it allows you to create an online presence for your business.


[1] Wikipedia

Involvement: is this all we need to win customers?

Image

One of the global concepts of modern advertising is audience involvement. It comes from growing social media expansion. The idea is very simple – if people ignore most advertising messages, don’t just shout louder; inspire them with the right forms of communication which result in a message people can relate to.

1. Involvement affects the coverage of the campaign

Involvement is not a solution for all the problems inherent in communicating advertising messages. People understand what you want to say, but the main problem is that these people will be less loyal to your products because nobody wants to listen to your message or get involved in a marketing campaign.

You need to run a company by building brand recognition, and therefore it is necessary to build a wide audience by sending out a relevant message.

 

2. Involved contacts

 

The first point suggests good marketing makes for more involved contacts. Usually, we want only the highest quality contacts. Getting these qualified contacts usually involves investing in expensive banners and CPM advertising. But there are other ways too.

3. The effect of being involved

The problem of the miscommunication between customers and sellers or via B2B marketing is the low quality of involved contacts. For example when we are trying to introduce a service or product to irrelevant contacts, they refused it immediately. Some marketers would be happy to pay extra for quality contacts, but why? But paying more isn’t the answer. It is more important to make the right investments than to make bigger investments. Ad banners on the internet or TV banners aren’t going to be more effective if they are more expensive!

4. As a result, the virus message or webpage banner might be only the second step to engagement

The fact is that media advertising is tricky. We have to admit that it can get people talking, but not as much as you might want them to. And this discussion can go in the opposite direction to what you want it to go and have the opposite result of what you intended.

5. Another type of involvement through discounts and competitions

Involvement through discounts and competitions is a good promotion campaign, but it is NOT engaging. Sometimes marketers forget that fact. Involvement can only be voluntary, and people do not get involved in promotions with prizes or discounts.

For example, very often people get involved in marketing campaign through social networking contests, which are supported by prizes and free coupons. But it necessary to remember that people come for the prize, and they do not care about your brand. The number of prizes is limited and so your promotion brings temporary results, which only last for the duration of your campaign or competition.

 

The purpose of advertising is to raise awareness, but it is not engaging. It’s the same thing as having 10 000 followers in Linkedin. You have 100 000 members, but so what? If they are all stay silent, nobody will care about your brand. Involvement is a tool for the advertiser, engaging is the goal of advertising.

With Glabex you can create daily involvement campaigns, including deals, coupons, customers surveys, prizes.